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 How can I download a backup of my site?

Please login to your control panel and create a full backup. This may take a few minutes to generate a tar.gz file that will have all your site, email, database and settings. Once the backup is...

 How do I move my site from my old host to your servers?

Transferring your account to us can be an easy process with zero downtime if done properly. To do so you only need a little preparation and allow for about 3-4 days overlap between the two hosts....

 What are some account basics?

We'll explain some basic procedures and steps to use your account. Username and Passwords: These are stated in the welcome email you received with your account activation. They're used to access...

 Where do I upload my website files?

Your account has both non-web accessible space and of course your web accessible space. Your user home directory , /home/USERNAME , contains many files used to operate your website. You can create...